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Terms and Conditions

Terms and Conditions

Welcome to creators-academy.co.uk (the "Website"). These Terms and Conditions ("Terms") govern your use of the Website and the services provided by IT GROUP INTERNATIONAL LIMITED, trading as IGI ("we", "our", "us").

By accessing or using the Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. Definitions

"User" means any person who accesses or uses the Website.

"Services" means the online training, courses, learning resources, certification support, consultancy services, and any related content or services provided by IGI.

"Content" means all text, graphics, images, videos, course materials, documents, resources, software, branding, logos, and other materials made available on the Website.

"Website" means www.creators-academy.co.uk.

2. Eligibility

By using the Website, you confirm that you are at least 16 years old or that you have the consent of a parent or legal guardian if you are under 16.

You are responsible for ensuring that your use of the Website and Services complies with all applicable laws and regulations.

3. Use of the Website

3.1 Acceptable Use

You agree to use the Website for lawful purposes only.

You must not use the Website to post, upload, transmit, or distribute any content that is illegal, offensive, defamatory, abusive, misleading, harmful, or that infringes the rights of any third party.

You must not use the Website in a way that could damage, disable, overload, impair, or interfere with the operation or security of the Website.

3.2 Restrictions

You must not:

• Attempt to gain unauthorised access to any part of the Website, user accounts, systems, or networks
• Interfere with the Website's functionality, performance, or security
• Copy, reproduce, modify, distribute, sell, or exploit any part of the Website or Content without our prior written permission
• Use automated tools, bots, scraping software, or similar technologies to access or extract data from the Website
• Use the Website or Services for fraudulent, unlawful, or unauthorised purposes

4. Accounts

4.1 Registration

To access certain Services, you may be required to create an account or provide registration details.

You agree to provide accurate, complete, and up-to-date information when registering or submitting information through the Website.

You are responsible for keeping your account login details confidential and for all activity that takes place under your account.

4.2 Account Suspension or Termination

We reserve the right to suspend, restrict, or terminate your account if we believe that you have breached these Terms, misused the Website, provided false information, or engaged in unauthorised or unlawful activity.

5. Payments and Refunds

5.1 Fees

All fees for courses, training programmes, subscriptions, and services are displayed on the Website or provided to you during the enquiry or booking process.

Prices may be subject to change at any time. Any changes will not affect confirmed bookings unless otherwise stated.

5.2 Payment

Payments must be made using the payment methods specified on the Website or agreed directly with us.

All payment transactions are processed securely through approved payment providers.

5.3 Refunds

Refund eligibility may depend on the type of course, service, booking, or subscription purchased.

Any refund terms will be provided at the point of purchase or agreed in writing. Where no separate refund terms are provided, refunds will be considered at our discretion and in accordance with applicable UK consumer law.

6. Intellectual Property

6.1 Ownership

All Content on the Website, including course materials, training resources, text, images, graphics, videos, logos, branding, and downloadable materials, is owned by IT GROUP INTERNATIONAL LIMITED, trading as IGI, or by our licensors.

The Content is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited Licence

You are granted a limited, personal, non-transferable, non-exclusive licence to access and use the Website and Content for your own learning or internal business purposes.

You must not copy, reproduce, resell, share, publish, distribute, or commercially exploit any Content without our prior written consent.

7. Courses and Training Services

Course descriptions, schedules, prices, locations, delivery methods, and certification details are provided for general information and may be updated from time to time.

We make reasonable efforts to ensure that course information is accurate, but we reserve the right to make changes to course content, trainers, dates, availability, delivery format, or learning resources where necessary.

Where a course includes an exam or certification, successful completion may depend on meeting the requirements of the relevant certification provider.

We cannot guarantee that participation in a course will result in employment, promotion, certification, or any specific career outcome.

8. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, tools, or services.

These third-party websites and services are not controlled by us. We are not responsible for their content, accuracy, availability, security, privacy practices, or terms of use.

You should review the terms and privacy policies of any third-party websites before using them or providing personal information.

9. Disclaimer of Warranties

The Website and Content are provided on an "as is" and "as available" basis.

We do not guarantee that the Website will always be available, uninterrupted, secure, error-free, or free from viruses or harmful components.

We make reasonable efforts to ensure that the Content is accurate and up to date, but we do not guarantee that all information on the Website is complete, accurate, current, or suitable for your specific needs.

10. Limitation of Liability

To the fullest extent permitted by law, IT GROUP INTERNATIONAL LIMITED, trading as IGI, will not be liable for any indirect, incidental, special, consequential, or economic losses arising from your use of the Website or Services.

This includes, but is not limited to, loss of profits, loss of business, loss of data, loss of goodwill, or loss of opportunity.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded under English law.

11. Indemnification

You agree to indemnify and hold harmless IT GROUP INTERNATIONAL LIMITED, trading as IGI, its directors, employees, contractors, partners, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from:

• Your use of the Website or Services
• Your breach of these Terms
• Your infringement of any third-party rights
• Any unlawful or unauthorised activity carried out through your account

12. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy.

We process personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.

For more information, please review our Privacy Policy on www.creators-academy.co.uk.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms, the Website, or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will take effect when posted on the Website. Your continued use of the Website after changes are posted means that you accept the updated Terms.

We recommend that you review these Terms regularly.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

IT GROUP INTERNATIONAL LIMITED
Trading as IGI
Linthorpe Rd
Middlesbrough TS1 4AW
United Kingdom

Email: [email protected]

Phone: 01463 871818

Website: www.creators-academy.co.uk